Question 1

How long does a typical screen repair take?

Accepted Answer

Most screen replacements take 30–60 minutes once we're with you. We'll give you a clear time estimate when we book the repair so you can plan around it.

Question 2

Do you come to my home or workplace?

Accepted Answer

Yes — we're a mobile repair service. We come to your home, workplace, or a public spot like a café, anywhere within our Adelaide service area.

Question 3

Which Adelaide suburbs do you service?

Accepted Answer

We cover roughly a 20km radius around Somerton Park and Northfield, which means most of Adelaide metro — south, coastal, city, inner, north and north-east. Outside that area? Give us a call and we'll let you know if we can help.

Question 4

How is my data and privacy handled during a repair?

Accepted Answer

Your phone stays with us only as long as the repair takes. We don't access your photos, messages or accounts. If a repair needs your passcode (for example, to test the screen), we'll explain why and you choose how to handle it.

Question 5

Do you offer same-day repairs?

Accepted Answer

Often yes, depending on the model and parts availability. Call us early in the day with your phone model and issue, and we'll do our best to get you sorted the same day.

Question 6

What warranty do you provide?

Accepted Answer

Eligible repairs come with a warranty against parts and workmanship defects. We'll confirm the warranty terms for your specific repair before you commit.

Question 7

Which phone models do you repair?

Accepted Answer

Most iPhones, Samsung Galaxy S/A/Note series, Google Pixel and many other Android brands. If we can't help with your specific model, we'll tell you straight up.

Question 8

Can a water-damaged phone be fixed?

Accepted Answer

Sometimes — it depends how much corrosion has set in and which components are affected. We do a careful inspection first and give you an honest assessment before any work starts.

Question 9

Do you use genuine or aftermarket parts?

Accepted Answer

We use quality parts and will tell you exactly what's going into your phone. For some repairs you'll have a choice between genuine and high-quality aftermarket — we'll explain the trade-offs.

Question 10

How do I get a quote?

Accepted Answer

Call us for the fastest answer, or use our quote form on the Contact page. Either way you'll get a clear price before anything starts.

Question 11

What payment methods do you accept?

Accepted Answer

Card and bank transfer are accepted on the spot. We'll confirm payment options when we book your repair.

Question 12

What happens if my phone can't be repaired?

Accepted Answer

If we can't fix it, you don't pay a diagnosis fee. We'll explain why and talk through your options — including data recovery, trade-in, or insurance claims.

Frequently asked questions

Need your phone fixed today?